How do I arrange a service for my product?
Please contact the authorized Sunrise Medical dealership where you bought the product from. If you cannot remember or need an alternative dealership, please contact us.
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I need advice on a problem with my Sunrise Medical product. Who can I contact?
Your first point of call with any problem should be the authorized Dealership where you bought your Sunrise Medical product from. Can't remember? Please contact us and we'll try to help.
Link to this FAQ
I need an owner's manual or other documentation for a product. Where can I download it?
My product needs a repair. Who do I contact?
Your first point of call for any product repairs is the authorized Sunrise Medical dealership where you purchased your product from. If you can't remember, please contact us.
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I have a Sunrise Medical product that I no longer need - can you collect it?
Unfortunately we are only the manufacturer and do not take products back. You could however consider donating the product to a charity.
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What is the warranty length of my product?
Where can I buy spare parts?
Spare parts are available via our network of authorized dealerships. Please visit our Dealer Locator tool to find your nearest dealer. Unfortunately we cannot sell spare parts directly.
Link to this FAQ