FAQs / Website / General / ClearCache

How do I clear my browser cache?

How do I clear my browser cache?

Internet Explorer

  1. Open Internet Explorer
  2. In the Menu Bar, select Tools.
    NOTE: If the menu bar is not located at the top of the window, right-click anywhere on the top window of the browser then select Menu Bar to add it.
  3. Select Delete browsing history....
  4. In the "Delete Browsing History" window, select the following:
    • Temporary Internet files and website data
    • Cookies and website data
    • History
    • Download history
    • Form data
    • ActiveX filtering and tracking protection data
    • NOTE: All boxes EXCEPT "Preserve Favorites website data" are checked. You may leave the password box unchecked if you wish.
  5. Select Delete on the "Delete Browsing History" window.
Mozilla Firefox
  1. Open Firefox.
  2. In the Menu Bar (File, Edit, View...), select History.
    NOTE: If the menu bar is not located at the top of the window, right-click anywhere on the top window of the browser then select Menu bar to add it.
  3. Select Clear Recent History....
  4. In the "Clear Recent History" window, click the Details arrow to expand full detail view.
  5. In the "Clear Recent History" window, select the following:
    • Cookies
    • Cache
    • NOTE: The other items are optional depending on the importance of your browsing history.
  6. Select Clear Now in the "Clear History" window.
Google Chrome
  1. Open Google Chrome
  2. Click on the Menu icon in the top-right corner of the browser, then click Settings
  3. In the Settings window, scroll down to the bottom and click Show advanced settings
  4. Under the "Privacy" section, click Clear browsing data. This will open the "clear browsing data" window.
  5. In the "clear browsing data" window, check only the following:
    • Cookies and other site and plugin data
    • Cached images and files
    • NOTE: All other boxes should be unchecked.
  6. Then click Clear browsing data.
Mobile Safari
  1. Open the Settings app.
  2. Tap on Safari in the menu.
  3. Tap on Clear History and Website Data, then tap Confirm.
    NOTE: Clearing history is not required to clear cache.
  4. Exit or quit all browser windows and reopen.
    NOTE: Closing and reopening all browsers after clearing the cache will ensure the clearing of the cache worked.

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