At your side fostering recovery.
Sunrise Medical is at your disposal to help you recover from this difficult situation as quickly and best as possible. We recognize the responsibility we have to all who rely on our products and services, and we've adjusted our business to continue to support you in any way we can.
The President's Promise ensures that errors made on a new wheelchair purchased through one of our officially licensed dealers, regardless of fault or circumstance, will be fixed one time per order at no additional cost.
Sunrise Medical Account Managers will develop customized approaches, based on the reopening situation in your area, to support demo equipment, evaluations, and deliveries.
As a designated Essential Business, our manufacturing facilities remained open, despite the difficult times, to produce the products you need. We are actively manufacturing products and shipping wheelchairs, and we're stocked with service parts and JAY cushions & backs. We continue to follow all government directives with respect to cleaning, hand washing, and social distancing.
Customer Service is fully functional and ready to help. They continue to be available 5am - 5pm PDT to answer your questions and take your orders. Customer Service is available at 800-333-4000 or via email at email@example.com to assist you.
Our global procurement team continues to assess the impact of COVID-19 on our supply chain and take the necessary steps to minimize the impact of this crisis on our supply chain and your operations.
Education is key to providing the best patient care, so we are committed to support this effort with new on-demand clinical training webinars and clinical resources on Education in Motion.
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