Frequently Asked Questions
How often should my power chair be serviced?
Ideally, your power chair should be serviced as least once a year by an authorized Sunrise Medical dealership.
Is the power chair crash tested with an EZ Lock docking system?
Where can I find the serial number on my wheelchair?
Your serial number is usually found on the frame underneath the seat (or on the cross brace of a folding wheelchair). It will be a white sticker with a barcode and a series of numbers.
I've scratched the frame of my wheelchair. Do you offer touch-up paint?
Unfortunately we don't. However, nail varnish is an extremely inexpensive and easy way of fixing any small scratches or blemishes to your wheelchair's frame.
What wheelchair cushions are available?
There are a number of different wheelchair cushions available for our products. You can view our complete range of JAY wheelchair cushions online. For the best comfort we advise you to contact your nearest authorized Sunrise Medical dealership.